Hehku App Privacy Policy

Last updated April 1, 2026

Hehku Company Oy built the Hehku app as a Commercial app. This SERVICE is provided by Hehku Company Oy and is intended for use as is.

This privacy policy is used to inform users of the Hehku mobile application regarding our policies with the collection, use, and disclosure of Personal Information.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Hehku unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email address. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you. These include Google Play Services, Google Analytics for Firebase, Firebase Crashlytics, and Expo. You can review each provider’s privacy policy by following the links above.

Usage and Device Data

We collect and process usage data for the purpose of providing, maintaining, and improving the Service, ensuring its safety and reliability, and developing new features. This data may include information such as cooking session data (including cooking time, temperature, and cooking settings), app-generated identifiers used for troubleshooting and analytics, and other information generated during your use of the app. Data may be processed locally on your device, sent to our servers, or shared with third-party analytics services. We may anonymize or aggregate your data so that it can no longer identify you directly. In some cases, additional data may be collected on a case-by-case basis for troubleshooting purposes.

Live Sharing

The Service may offer features that allow you to share your cooking sessions and related data in real time with other users over the internet. These features are entirely optional and only active when you choose to use them. When sharing, your session data will be transmitted to our servers and made available to the recipients you select. No data is shared with other users unless you explicitly choose to do so.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app or for the purposes of improving the Service, we may collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. Log data may also be collected on a case-by-case basis for troubleshooting or investigation purposes.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Delete account and personal data

You can delete your account and all data on the Hehku app settings page under ‘Delete account.’ For other requests regarding the management of your data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2026-04-01

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@hehkumeat.com.

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