Contact us

Sales
[email protected]

Support
[email protected]

Send a WhatsApp message from here. You can also call us at +358 40 192 3845.

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Delivery method

Our delivery time for our stock products is usually 1-5 working days. We aim to process orders received within two working days of the order being placed. If a product is out of stock, we will inform the customer by phone or e-mail. You can choose the delivery method:

Postal Package – Delivered to the selected parcel locker or Posti service point: €6.90 (usually 2-3 business days).
Small Package – Delivered to your door or mailbox: €2.90 (usually 3-5 business days).

You can pay online using the following payment methods:

Finland

Postal parcel – Delivered to the selected parcel locker or Posti service point: €6.90 (usually 2-3 business days).
Small parcel – Delivered to your door or mailbox: €2.90 (usually 3-5 business days).
Free delivery on orders over 150€.

Åland

Postal parcel: 2,90€ (delivery time 3-4 business days)
Free delivery on orders over 150€.

Sweden

Bring – Delivered to the selected locker or service point: 29,00kr (estimated delivery time is 2-4 days)
PostNord MyPack Collect – Pickup from a PostNord parcel locker: 69,00kr (delivery time 2-3 business days)
Free delivery on orders over 150€.

Germany

Post Parcel Connect – Delivered to your doorstep. If the recipient cannot be reached during the first delivery attempt, the package will be available for pickup at a collection point: 2,90€ (delivery time: 3-4 business days)
PostNord MyPack Collect – Pickup from a PostNord parcel locker: 7,50€ (delivery time 2-6 business days)
Free delivery on orders over 150€.

Estonia

PostNord MyPack Collect – Pickup from a PostNord parcel locker: 2,90€ (delivery time 2-6 business days)
Free delivery on orders over 150€.

Payment methods

You can pay online using the following payment methods:

Finland and Åland

Verifone, you can pay using your online banking ID and mobile payments.
- Online banks: Osuuspankki, Nordea, Danske Bank, Säästöpankki, Aktia, Oma Säästöpankki, POP Bank, Handelsbanken, S-Pankki and Ålandsbanken
- Mobile payments: MobilePay and Siirto
Credit card / debit card you can pay with payment cards.
PayPal you can pay with payment cards (credit/debit).
Klarna you can pay with Pay Later (BNPL) method.

Sweden and Germany

Credit card / debit card you can pay with payment cards.
PayPal you can pay with payment cards (credit/debit).
Klarna you can pay with Pay Later (BNPL) method.

Estonia

Credit card / debit card you can pay with payment cards.
PayPal you can pay with payment cards (credit/debit).

Guarantee

Hehku meat thermometers come with a 2-year warranty for manufacturing or material defects from the date of receipt. The warranty does not cover damage caused by use. For more information about the warranty terms, please contact [email protected]

Return Policy

Satisfaction guarantee

30-Day Satisfaction Guarantee & Return Policy We offer a 30-day satisfaction guarantee for Hehku meat thermometers. The right of return applies only to new, unused, and resalable products, including their original packaging. Customers are responsible for exchange, cancellation, and return shipping costs. The most affordable return option is typically Posti’s small package (around €5.90). The cancellation period ends 30 days after receiving the product. Before returning a product, please notify us first by email at [email protected] so we can expect your return. When returning a product, please include:

Order number
Name of website
Your address
Your phone number
Your bank account number (IBAN)

Following a notice of cancellation, the customer must return the goods or hand them over to us without delay, but no later than 7 days after the notice of cancellation has been given.

Return address:

Paistomittari.fi online store
Väinämöisentie 7 E
04200 Kerava Failure to collect the package does not constitute a return of the order. We charge 15€ for uncollected parcels. Once the return has been accepted, the money will be returned to the given account, after the return has been received and processed.

Defective product

If the product has arrived faulty, please contact us by email: [email protected] and attach a short report with these issues:

Order number
What kind of fault is it
When and how did you discover the fault

About us

We are the official online store for Hehku meat thermometers. We are also responsible for the Hehku mobile app.

Privacy policy

See the privacy policy here: Privacy policy

Ordering and contract conditions

See the full terms and conditions here: Terms of Service